Posts Tagged ‘IT’
The IT field has a long standing history of being a bunch of smug pricks no one can tolerate to be around and this elitist attitude has caused bitterness on both sides, management vs IT. I will admit, I was a victim of the management vs IT debate and used to belittle management and state my elitism; however, I also enjoyed having a job and I grew up too, something a lot of people in IT who are 20 years my elder still haven’t figured out. I see it everywhere in IT: IRC channels, forums, social events and even where I work. This behavior must stop and people in IT, especially networking, need to understand the value of effective communication among their peers and more importantly, their customer.
Now that I am in the management/leadership role I now see the issues management faces in dealing with the typical IT employee. I ask a question and in return I get someones emotional dribble filled with rhetoric that still never answers the original question in its entirety. This is a major problem to me and, in my opinion, people like this need to be let go and replaced with more personable and respectful people, especially those who respect the “customer” and the business.
In IT we must look to move forward and away from the elitism from the “business” and learn to be more integrated and “one with the business” if we hope to survive in this ever changing market. In IT I routinely hear complaining about various things and I quote from my current boss “I am here if you need to bitch about something, but you damn sure better be part of the solution”.
How often do we run into problems and have to contact a third party vendor to get the resolution only to spend a large amount of time getting someone (sometimes ourselves) to stop the blame game and start working together? This seems to happen all the time in the IT field and this is frustrating as all hell and we as IT professionals and engineers need to put our ego and pride aside and work on the problem to benefit our customer and I’ll share my thoughts on the various scenarios… Read the rest of this entry »
Why do we as a society, at least in my generation, see that once we’re off the clock we’re just done and over? I am no advocate for working 80 hour weeks for 40 hour pay all the time; however, that is the spirit that moves you along and jets your career if you know what you’re doing. This is a new behavior I have seen in the field of networking when it comes to non-emergency related situations like documentation and “cleaning up” things like cabling and labels. Why have we become such a “5 O’Clock time to leave” society? Read the rest of this entry »
So at some time in our IT careers we all think we can make an extra buck supporting a small network for someone we know, I did the same. However, you must understand there is a fine line between supporting someones small business for a reasonable price and also helping them out with their personal items.